Services

At Seneca Medical Advisory, our focus is helping you navigate complex medical situations during your time of need. Whether you or a loved one need short-term assistance with a confusing diagnosis or treatment path or desire longer-term support during a chronic illness, Seneca Medical Advisory will provide the guidance you and your family require to maneuver through the medical system.

Our services include:

Research, Education and Guidance

As trained doctors, we know how to investigate best practices and the latest medical research to help answer your questions and allow you to understand your choices for your specific medical challenges.

• We can help provide an understanding and advice regarding:

  • Medical tests

  • Diagnoses

  • Treatment options, including medications, surgeries, clinical trials, etc.

  • Medical specialists and/ or treatment center choices and can help with the selection process

  • Rehabilitation, palliative care or hospice service (home or facility-based), including assistance in their procurement

  • Ongoing care choices for chronic conditions

• We provide customized reading material about the above topics.

• We clarify expectations and specifics for scheduled surgery, including items and information you should bring, what to anticipate before and after your procedure, and familiarize you with the recovery process and timeline.

• We recommend a course of action in cases of conflicting opinions or when the next step in your workup or treatment is unclear.  

Coordination of Care

The best outcomes occur when your medical team is coordinated and transitions in your care happen smoothly. Seneca Medical Advisory can assist with the communication of your medical information to and between all of your providers, as well as the organization and any transitions of your care.

• We can collaborate with your doctors and other caregivers in person or by phone, to discuss any new and pertinent medical information, changes in care, outstanding questions, and continued forward movement of the care plan.

• We understand how stressful surgery, hospitalization, and the recuperation process can be for both the patient and his or her family. We coordinate pre and post-surgical and hospital care, which includes:

  • Liaising with your medical team during your hospital or surgical stay to confirm that your hospital providers discuss your case and a unified plan has been established

  • Overseeing the implementation of any changes in care during the post-discharge transition to your home or rehabilitation facility, as well as assisting in the procurement of home health care services, such as physical therapy, a home health aide, and medical equipment

  • Communicating with your caregivers after surgery or hospitalization regarding your health status and well-being  

Advocacy and Navigation

We understand how challenging it can be to navigate the complex world of healthcare when you are not feeling your best. At Seneca Medical Advisory, we have the medical background necessary to synthesize the relevant information and ask questions regarding your specific diagnostic workup and care plan. Further, we are here to help ensure that you understand and are involved in making decisions regarding your care.

• We can help you prepare for medical appointments. This includes:

  • Organizing your medical records

  • Generating a list of topics and questions to discuss with your doctor based on the most recent and relevant medical research

• We can accompany you to medical appointments, whether in person or via conference call, in order to: 

  • Ask questions to clarify any diagnostic or treatment issues

  • Establish that your doctor understands your wishes regarding workup or treatment

  • Interpret medical jargon into layman’s terms

  • Provide a written summary of the meeting

• We can advocate for you during medical appointments, surgery, hospitalization, rehabilitation, palliative or hospice care. This includes:

  • Confirming that your questions have been answered and preferences understood

  • Ensuring your understanding – and agreement – with the plan going forward

  • Affirming your receipt of the appropriate treatment in a time-sensitive fashion